Person getting a message

Independent But Not Alone – Live Call Answering Services

Independent professionals have many challenges as individuals who do not have the benefits of working on a large team or for a large company or organization. One of the most common obstacles that independent professionals may undergo is the ability to provide adequate communication services to their customers, due to lack of ongoing availability. For this reason, many independent professionals take advantage of live call answering services.
If you own and operate your own business without an administrative team, live call answering services can help accomplish the communication needs of your company without having to employ anyone to man a desk.

How Does Live Call Transfer work?

Live Call Transfer allows you to advertise one contact number that connects your customers and potential customers with your company through one of our live receptionists. Whether you are at the office, at home, at the cottage or on the go, our live receptionist is able to reach you on any line of communication to put a call through to you anywhere in the world. If you’re on vacation for a week but don’t want your voicemail to pile up, you can stay in touch with all of your customers through a Live Call Transfer system. The best part is that your customer will never know that you are anywhere else other than the office.
Not only does this provide the best opportunity for excellent communication with all of your clients, business partners and other professionals, it allows you as an independent business professional to have the flexibility to enjoy life outside of your office without sacrificing your business.
Live Call Transfers can correspond as many phone numbers as necessary for as many different people as you need. Whether you are maintaining the lines of communication for a group of people or you are on your own, Live Call Transfers can assist all staff sizes.

Touch Communications provides Live Call Transfers as well as many other services to assist you in handling your business. Contact us for more information on the services we provide.

Touch Communication Management Appreciation Night

We already told you how much we like making our team at TOUCH feel appreciated –
Check out our Management Team at Copacabana and Friday Night live at the Royal Ontario Museum.

What a night! Filled with art, amazing food, drinks and dancing. (And lots of walking, as you could probably imagine.)

The ROM didn’t disappoint, we definitely recommend checking out their Friday Night Live series while it lasts this spring and summer.

There’s an exhibit for each and every person, to enjoy.

Touch Communication Management Appreciation Night 1         Touch Communication Management Appreciation Night 2

thank-you blocks

Touch Communication CSR Appreciation Night

At TOUCH, we really try to make our team feel appreciated.

For this years annual CSR Appreciation Night – we had our favourite guys and gals come together for some bowling at Splitsville.

It was definitely a night full of laughs and fun.
And we should mention – delicious food and drinks too, for the appetite we all worked up!

Touch Communication CSR Appreciation Night 1        Touch Communication CSR Appreciation Night 2

We are happy to announce,


We’re really excited to jump into this, and share with the rest of the world on what’s happening inside the walls of this #HamONT answering service. Not only do we plan to spoil you with fresh content, we’d like to provide you with a bit of insight on the things that make us… well, us!

TOUCH Communications first started out as a vision in 2007, by owners Allan and Gail. A vision to be trailblazers in the answering service business, by going further than just taking a message and paging it out. Since 2009, Touch has and continues to be an extension of our clients’ companies. We like to call ourselves offsite receptionists.

Initially, we started out with just Allan and Gail, and a few clients.

Today, we are proud to say that we’ve grown to a diverse team of 30+ CSRs that can cater to over 400 clients. Keep an eye out for our team in future posts, and feel free to follow us on Twitter, Facebook and Instagram!